Instructions for Using the City of Littleton e-Government Website

This website allows you, the taxpayers of Littleton, 24-hour access to sales and use tax information.

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·         First Time Login

·         File and View Returns (Login Required)

·         Pay Returns (Login Required)

·         Checkout

·         View Personal Account Information

·         Changing Password

·         Logging Out of the Website

·         Additional information

 

 

First Time Login

To use the City of Littleton’s online sales tax filing system, you must first have your ID Number (Account Number) and Password (PIN).

 

Once you have this information, you may log in.

·         Click on the Login tab.

·         Enter your Customer ID (Account Number) and Password (PIN) and select ‘Login’. You will be prompted to enter an e-mail address and a new password (PIN) will be e-mailed to the address you have entered.  This will be your permanent password (PIN).  Once you receive your new permanent password (PIN), you will be able to log in.

 

 

File and View Returns (Login Required)

To view and file sales/use tax returns for your account, select File and View All Returns. This will provide a listing of all returns for your account.

Scroll to find the return that you would like to file or pay. Returns noted as Entry Reqd have not been filed, returns noted as Closed have been filed and there is no amount due on the return, returns noted as Due have been filed and there is an amount due on the return and you may pay the return at this time.

 

To file a return:

·         Select Details on the return you would like to file.

·         After reading the information at the top of the screen, begin entering the information for your return. NOTE: you must enter a value in each field leaving no fields blank.

·         Once you have entered the sales/use tax information, select Submit. You will be able to review your return once more before you confirm the return.

·         After selecting Submit, you have the opportunity to edit your return. This screen allows you to make any necessary changes to the return before it is confirmed.

·         To make changes to the return, select Edit.  When editing a return, all prior information that has been entered is removed and you will have to re-enter all fields.

·         If the return information is accurate, select Confirm. IMPORTANT – Once you select Confirm, you are no longer able to make changes to your return. If you find there were errors – you MUST file an amended return via the mail.

·         Your sales/Use tax return has been successfully filed. You will automatically be returned to the listing of all your returns. The return you just filed will be noted with the option to Pay the return. If you would like to pay the return, select Pay and the return will be marked for payment. You must select Pay Bills Page at the top of the screen or select Checkout from the main menu to proceed with payment.

 

To file a ZERO return:

·         Select Details on the return you would like to file.

·         After reading the information at the top of the screen, begin entering the information for your return. NOTE: you must enter a value in each field leaving no fields blank.

·         Once you have entered the sales/use tax information, select Submit Zero Return. You will be able to review your return once more before you confirm the return.

·         After selecting Submit, you have the opportunity to edit your return. This screen allows you to make any necessary changes to the return before it is confirmed.

·         To make changes to the return, select Edit. When editing a return, all prior information that has been entered is removed and you will have to re-enter all fields.

·         If the return information is accurate, select Confirm Zero Return. IMPORTANT – Once you select Confirm, you are no longer able to make changes to your return. If you find there were errors – you MUST file an amended return via the mail.

·         Your sales/Use tax return has been successfully filed. You will automatically be returned to the listing of all your returns. The return you just filed will be noted as Closed with no amount due on the return.

 

Pay Returns (Login Required)

To pay a return, click Select Returns to Pay.  You will see a list of returns and amounts due on returns.

 

To pay outstanding sales/use tax returns:

·         Mark the returns to pay by placing a check mark in the Pay column and enter the amount you are paying for the selected return.

·         Click Checkout to calculate total payment and proceed to checkout. You will see another screen confirming the returns and amount you will pay.

·         Click Abort Payments to abort transactions and return to the e-Government greeting page where you can start over or logout.

 

 

Checkout

The City of Littleton utilizes Colorado.gov to process online payments. You may pay by Credit Card or electronic check.

 

Fees:   

Credit Card - There is a non-refundable portal administration fee of $0.75 per transaction plus 2.25% of the total transaction amount for credit card

           payments.

Electronic Check – A $1.00 fee applies to each Electronic Check transaction.

 

To pay returns:

·         Select the Payment Method Colo in the drop-down box.

    1. Click Submit Payment to proceed. Another webpage will appear and you can select Submit Payment to continue or Abort Payment.
    2. Click Abort Payment to abort transactions and return to the e-Government greeting page.
    3. Click Edit Items to add, remove or change invoices payments.

 

Once you select Submit, you will be redirected to the Colorado.gov website for payment processing.

    1. Click Cancel to cancel the transaction, or continue to continue with the payment, or
    2. Click Clear Form to change your credit card information, or
    3. Click Continue to continue with the payment.

 

Continue entering the billing information.

    1. Click Cancel to cancel the transaction, or
    2. Click Clear Form to change your credit card information, or
    3. Click Continue to continue with the payment.

 

Verify your payment information.

·         Click Disagree/Exit to cancel the transaction, or

 

If desired, print a copy of the Transaction Complete page for you records. You will receive a confirmation E-mail for your transaction.

 

 

View Personal Account Information

To make changes to your personal information, select Change My Account Information.

 

You will be able to make changes to your personal information.

 

Once completed, select Submit and your information will be updated. An e-mail will be sent to the e-mail address on file

 

 

Changing Password

You may change your password at any time from the Change password menu option.

 

Select Change My Password and enter your current password and the new password that you would like to change it to. An e-mail will be sent to the e-mail address on file

 

If you forget your password, go to the Forgot password link to have it e-mailed to you.

 

Logging Out of the System

To log out of the system, select Log Out. You will be given the opportunity to submit suggestions or comments to the City of Littleton Sales Tax staff.

You MUST select Send Comments & Logout or No Thanks, I’m Done to be fully logged out of the system.

 

Additional information

Please logout after completing your transaction. After 20 minutes of browser inactivity, you will be automatically logged out.